Low Price Guarantee
If you find a lower price with another retailer or authorized dealer online, in-store, or in print, before you buy or within 30 days of your purchase, we’ll gladly match that price. Should our own price be reduced, present us with your original receipt within 30 days of purchase and we will match the price and refund you the difference.
Products that qualify for our Low Price Guarantee
The product you’re comparing must meet the following criteria to qualify:
- The product must have the exact same brand name and model #
The product must be priced in Canadian Dollars and include all environmental fees, shipping costs, and other charges
The product must be sold and shipped by a retailer AND authorized dealer located within Canada
The following types of sellers do not qualify for a price match:
Marketplace sellers on websites such as Bestbuy.ca, Amazon.ca or resellers such as eBay.ca
Any sellers whose products are refurbished or liquidated
- Marketplace sellers on websites such as Bestbuy.ca, Amazon.ca or resellers such as eBay.ca
The product must be in stock, available for sale, and cannot be a limited time offer, pre-order, or available only in limited quantity
The product’s price must not be lower due to an advertising error, misprint, or special sale price
Special sale prices include: Black Friday, Black Friday Prices Now and Early Black Friday Sales, Friends and Family, Cyber Monday, Boxing Day/Week, Boxing Day in Summer, pre-orders, point-of-sale activation cards, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, Original Equipment Manufacturer (OEM) prices, close-outs, liquidations, clearances, demos, refurbished items, open box items, and financing offers.
Requesting a price match
If you’ve already bought the product on our website
- Email us your confirmation receipt and the link to the website showing the lower price.
- Once this is confirmed and accurate, you will receive your refund of the difference in price within 72 hours.
If you haven’t bought the product yet:
- Email us the link on our site and the competitor website.
- Once confirmed we will issue you a code to reduce price of our items to match the competitor.
Low Price Guarantee for Pre-orders, Backorders and Items Scheduled for DeliveryThe Low Price Guarantee does not apply to pre-orders from other retailers. But if the price of an item drops before or at the time of shipment, you will automatically pay the lower price. You're not charged until the time of the product's shipment.